As a business owner, you have a lot of responsibilities to answer, and one crucial aspect of it is debt collection and you are always having trouble recovering your customers’ debts, or you have some customers who are just plain stubborn to make them pay.
Because of that, maybe it is probably time for you to get professional help through hiring a Debt Collection Agency. These companies are one of the most sought-after services in the business world because of their ability to deal with debtors.
They are the ones who focus on recovering debts that are already past it’s due. They are the ones who contact customers through phone, email, or letters. In extreme cases, they may resort to issuing legal proceedings against the debtor company or individual on your behalf.
Through outsourcing, you can find a lot of debt collection agencies in your area, however, which one of these agencies you can fully rely on? To help you out, here are some useful tips that you have to keep in mind.
1. Always look for the agency accreditation– A reputable debt collection agency may have been operating for quite long already, so it is better to choose for the ones that have been in the business for more than five years. There are a lot of smaller agencies out there that have just started up, however, they do not last long. Find out which one has been around for a while. In different countries, these debt collection agencies should be accredited by a particular government agency that monitors their activity as well as providing them certificates to operate.
2. Choose the one that best fits your business needs– It is completely important that you hire a debt collection agency which has an established track record of being successful in its previous clients. This agency should be familiar with the terminology or the jargon in the industry, or in short, they have to be experts in their industry. They should have specific rules and regulations that they follow in the industry. In choosing the best debt collection agency for your business, you have to consider the type of debt, the amount, and the size of the claims that you have.
3. Ask for their fees and charges– Fees vary tremendously, even though most of the debt collection agencies can offer you a “No Collection, No Commission” service that can help you avoid costly services from them if the collection is not successful. There are a lot of factors that you have to weigh-in in determining which debt collection agency you will be choosing through agency fees, debt portfolio, the type of work that is required in collecting the debt, the age of the account, and the agency’s experience in the field.